Cancellation Policy – Users
1) CANCELLING BEFORE RESTAURANT CONFIRMS THE ORDER:
- If you cancel before restaurant confirms the order, you will receive a full refund.
2) CANCELLING AFTER RESTAURANT CONFIRMS THE ORDER AND BEFORE THE RESTAURANT MARK “IN THE KITCHEN”:
- If you cancel after restaurant confirms the order and before restaurant marks the order “In the Kitchen”, you will receive a partial refund.
3) CANCELLING AFTER RESTAURANT MARKS THE ORDER “IN THE KITCHEN” AND BEFORE RESTAURANT MARKS ORDER “READY FOR PICK UP”:
- If you cancel after restaurant marks the order “In the Kitchen” and before restaurant marks order “Ready for Pick Up”, you will receive a partial refund.
4) CANCELLING AFTER RESTAURANT MARKS THE ORDER “READY FOR PICK UP”:
- If you cancel the order after restaurant marks order “Ready for Pick Up”, you will not receive a refund.
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